Privacy Policy

Last Updated: December 1, 2025

Chic Mandala Eventos

Chic Mandala Eventos values your privacy and is committed to handling personal information responsibly. This Privacy Policy outlines how information is collected, used, and protected when you interact with our website or attend our land-based entertainment venue.

1. Information We Collect

We collect personal information that you choose to provide when you:

• Request or book our entertainment experiences
• Contact us via our website or direct communication channels
• Subscribe to updates or event communications
• Attend or participate in activities at our physical venue

This information may include your name, email address, phone number, and preferences related to our offline entertainment services.

2. How We Use Your Information

The information we collect may be used to:

• Deliver and improve our land-based entertainment services
• Manage bookings and communicate important venue-related details
• Share information about upcoming events or experiences, where permitted
• Respond to enquiries and provide customer assistance
• Fulfil legal, regulatory, or operational obligations

3. Information Sharing

We do not sell or commercially distribute your personal information.

Your information may be shared only in limited circumstances, including:

• With service providers supporting our venue operations
• With authorities where disclosure is required by law
• With selected partners for joint offline entertainment offerings, subject to your consent

Any third parties involved are required to protect your information appropriately.

4. Cookies and Website Analytics

Our website uses cookies and similar tools to enhance functionality and understand visitor usage patterns. You may control cookie preferences through your browser settings. Additional details are available in our Cookie Policy.

5. Data Security

We apply reasonable technical and organisational measures to safeguard personal information against unauthorised access, loss, or misuse. These protections apply to both digital systems and offline operational processes.

6. Your Rights

You have the right to:

• Request access to your personal information
• Ask for corrections to inaccurate or outdated data
• Request deletion of information, where applicable
• Opt out of promotional communications
• Withdraw consent where consent has been provided

Requests can be made using the contact details below.

7. Age Restrictions

Our venue experiences and services are intended for individuals aged 18 years and over. We do not knowingly collect personal information from minors.

8. International Data Processing

In certain cases, personal information may be processed or stored outside Australia. Where this occurs, reasonable safeguards are implemented to maintain data protection standards.

9. Updates to This Policy

This Privacy Policy may be updated periodically. Any changes will be published on this page and take effect from the date of publication.

10. Contact Information

If you have questions regarding this Privacy Policy or how your information is handled, please contact us:

• Email: privacy@chicmandalaeventos.com
• Phone: +61 449470716
• Address: Chic Mandala Eventos
  Level 4, 180 Queen Street
  Melbourne VIC 3000
  Australia